Vino-Tasting Faqs
Your questions, answered. Here to help you make the most of
your wine journey with clear, comprehensive information.
Frequently Asked Questions
Most orders arrive within 3–5 business days across Europe. You'll receive a tracking link as soon as your order ships.
We currently ship across Europe. Please check our shipping policy for delivery availability in your country.
We accept all major credit and debit cards, along with secure online payment methods available at checkout.
Yes, we offer a 14-day return policy on eligible orders. Contact our team and we'll make it right.
Members receive a curated selection of wines each month, with the flexibility to pause, skip, or cancel at any time.
Yes, you can change your plan, pause, or cancel your membership at any time through your account settings. There are no long-term commitments.
Your membership fee is charged on the same day each month. The first charge occurs upon joining, and subsequent charges occur on the same date each month.
We stand behind our selections. If you're not satisfied with a wine, contact our member concierge and we'll make it right.
Still have questions? Our team is happy to help.
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